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Online sales bright spot in poor economy
Filed by Archi Sarkar on Jun 10, 2008 12:00 AM

In a sluggish economy where retailers in general are taking a beating, online retailers in Chicago and nationwide continue to make gains in both sales and consumer satisfaction.

According to a recent survey of 125 retailers by Forrester Research Inc. and a Shop.org study, online retail is expected to be a bright spot in the industry in 2008 with sales estimated to rise 17 percent this year to $204 billion from $169 billion in 2007.

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